FAQ's

What forms of payment are accepted?

We accept checks, cash, Visa, Mastercard and Discover.  Anytime an appointment or session is booked, your credit card will be kept on file (for more information on credit card security, please see our "Credit Card on File" form in the New Client paperwork tab in the menu at the top of the page.

What should I wear to my lesson or class?

Please wear clothing that is comfortable and allows you to move through a full range of motion with your entire body. Leggings, yoga pants, jogging pants are all great choices. If you choose to wear shorts, please ensure they are longer in length (about to your knee) as you will have your feet in straps and we don't want anything exposed that shouldn't be. Women wearing a jogging bra must have some sort of shirt or tank top over their bra.  

Tops or bottoms with rivets, buttons or zippers are not allowed as they may damage the equipment upholstery.  Instructors will not allow you on equipment if you wear something that could damage the upholstery; however, in the event you wear something that the instructor does not readily catch and the upholstery of any piece of equipment is damaged, you will unfortunately be responsible for covering the cost of any repairs or re-upholstery necessary.

For best neurological feedback Gyrotonic and Gyrokinesis Exercise are normally done barefooted because it gives your body much better feedback about what is going on as you move. If you are not comfortable barefoot, you may wear socks, but they must be freshly washed, clean socks.  We socks with individual pockets your toes fit into and that have anti-skid grip on the bottom. (We sell ToeSox in the studio soon in case you forget yours, or just can't resist the beautiful design of the ToeSox I've chosen. So, relax, we've got you covered, literally.)

What do I need to bring to my lesson or class?

Bringing a non-breakable water bottle is strongly encouraged.  Gyrotonic and Gyrokinesis exercise opens and re-hydrates a liquid matrix within your body called fascia.   When your body is tight and inflexible, this liquid matrix essentially dies up into "beef jerky" which can lead to pain and injury.   you will therefore need to increase your water intake, particularly right after class as well as throughout the rest of the day. 

Are there resteooms and/or changing areas?

Currently, the building is being remodeled and  there is only one unisex restroom available.  If you are uncomfortable using the unisex restroom,  we ask you to please use a restroom prior to coming  to the studio, if possible. The renovation of the building and the restrooms should be complete in 3-4 weeks at which time there will be separate men’s and women’s restrooms.

 

 We do not have changing rooms available, so please be sure to show up wearing the clothes you intend to workout in.  Please read the FAQ section under the “Studio” tab in the menu at the top of the page for appropriate clothing and prohibited clothing.

Can I have my phone with me during my lesson or class?

For all intensive purposes, no -- unless you are expecting an important call you must take.  We teach mind-body methods of exercise which require your mind to be present, focused and in sync with your body, all of which is hampered by the presence of a telephone. Additionally, our studio is very small and telephone conversations are disruptive to other clients. If you must have your phone with you because you are expecting an important call and it does ring, you will be asked to exit the studio and conduct your conversation in the lobby / waiting area.

How do I book a lesson or class? 

We are in the process of getting our on-line scheduling and booking system back up and running so that clients will be able to view instructor availability, when classes and privates are offered, and schedule on-line themselves.  In the meantime, however, please call 210-501-5204 or send an email to: info@5thLineMovementandFitness.com to book a session.

What is the difference between a duet and a class?

Duets or "semi-privates" may only be purchased by two family members or two people who have a close relationship with one another as each person of the duet is completely dependent on the other regarding scheduled classes and being able to take class as opposed to having to forego class, or pay for a private because of the other person's inability to attend.  Specifically, if the other person is not able to attend and has given more than 24 hours notice, you will be contacted by 5th Line and have the option to forego the class until the other party is able to resume attending; or you may elect to keep the scheduled time, but pay the private session rate for the level of instructor you had scheduled to teach the session.  If you choose to continue with the booked time and pay for a private session, the amount you paid for the duet will not be applied to the private session and you will still have the same number of duet lessons left on your account as the other person you signed up for the duets with.  If the person you are scheduled to have the duet with cancels less than 24 hours in advance, they will be charged the full price of the session due to short notice cancellation.  In this case you may come to class and only pay the duet price.  You will also be signing a contract specific to a duet purchase  in which you will agree to the terms specified above.

A class is different in that it consists of up to three people who may or may not know each other and whose attendance or ability to attend class is not dependent in any way by others signed up for the class.  You may attend class anytime it is scheduled, regardless if everyone shows or only you show up and you will always only pay the price for class.

Do you offer a "new client" rate or package?

Yes! Currently we are offering several New Client Specials: 

  • 50% Off Three Private Gyrotonic or Gyrokinesis Lessons 

  • 50% Off Three Duet Gyrotonic or Gyrokinesis Lessons *

  • 25% Off Three Gyrokinesis Classes

 

 

 

 

 

* Please see the question above titled "What is the difference between a duet and a class?"

These New Client Specials will only be offered through the first part of September 2021, however you will have one month from the date of purchase to use them.

Don't wait to take advantage of these amazing deals before it is too late!

Do you offer discount packages for established clients? 

Yes! Pre-paid packages of 5, 10 or 20 sessions may be purchased at a discounted price.  The more lessons you pre-pay for the greater the savings.  

Do you offer military discounts or dancer discounts?

Yes! We offer a 10% discount to all active and former military members AND their spouses who book a session or class with a Certified or Senior Instructor. Proof of military affiliation will be required upon arriving at your appointment, unless you have been previously provided proof and it has been noted in your file. 

Professional dancers receive a 10% discount when booking with a Certified or Senior Instructor. 

 

Neither the military nor the professional dancer discounts can be used with the purchase of retail goods or New Client Specials, which are already heavily discounted, but do apply to all other services and package plans.  

Do you sell gift certificates?

Once again the answer is yes! Gift certificates are a popular year-round gift for birthdays, holidays, graduations, weddings, anniversaries, and as a way to say thank you or tell someone you love you appreciate them.  Gift cards start at $10 and go up to $500.  They are easily purchased online in our schedule and booking system (see tab in the menu at the top of the page to enter the system) by clicking the "Store".  You will be able to say to whom and from whom the card is and write a special message if wanted.  The gift certificate will be sent electronically to the recipient, or you can choose to print it and give them a paper copy.  If they lose the paper copy we can always reprint them a new one by looking up your purchase. 

What is your cancellation and rescheduling policy?

You can see all of our cancellation and rescheduling policies by clicking here:  https://www.5thlinemovementandfitness.com/pay-re-scheduling-cancellation-poli

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