FAQ's

What should I wear to my lesson or class?

Please wear clothing that is comfortable and allows you to move through a full range of motion with your entire body. Leggings, yoga pants, jogging pants are all great choices. If you choose to wear shorts, please ensure they are longer in length (about to your knee) as you will have your feet in straps and we don't want anything exposed that shouldn't be. Women wearing a jogging bra must have some sort of shirt or tank top over their bra. For best neurological feedback Gyrotonic Exercise and Pilates are normally done barefooted. If you are not comfortable without socks the second best choice is to wear socks with individual pockets your toes fit into. Shoes are not worn during class and barefoot is preferred because it gives your body much better feedback about what is going on as you move. However, if you must wear socks the best choice is to wear ones that have individual toes (like gloves for the feet). Please do not wear any tops or bottoms with rivets, buttons or zippers as they may damage the equipment upholstery. Instructors will not allow you on equipment if you wear something that could damage the upholstery; however, in the event you wear something that the instructor does not readily catch and the upholstery of any piece of equipment is damaged, you will unfortunately be responsible for covering the cost of any repairs or re-upholstery necessary.

What do I need to bring to my lesson or class?

Non-breakable water bottles are always welcome.  If you forget your water bottle there is a fountain in the lobby hallway and we also sell mineral water and other healthy organic drinks.  If you tend to be a  profuse sweater, please bring some sort of towel with you.  Yoga mats, straps, blocks, rollers and anything else you might need for your lesson or class will be provided.  That said, please feel free to bring your own mat or any other piece of small equipment you feel more comfortable with.  

Can I have my phone with me during my lesson or class?

For all intensive purposes, no -- unless you are expecting an important call you must take.  We teach mind-body methods of exercise which require your mind to be present, focused and in sync with your body, all of which is hampered by the presence of a telephone. Additionally, our studio is very small and telephone conversations are disruptive to other clients. If you must have your phone with you because you are expecting an important call and it does ring, you will be asked to exit the studio and conduct your conversation in the lobby / waiting area.

How do I book a lesson or class? 

You may book online by clicking on "Services, Scheduling, Booking" in the drop-down menu of the same named tab in the menu at the top of the page, or you may call us at 210-464-3868.   

What forms of payment are accepted?

We accept checks, cash, and all major debit and credit cards.  If you book or purchase online using a debit or credit card, Paypal or Venmo, a 3/5% processing charge will be added to your account.  The amount will accrue until the end of the month (or your next appointment if it is after the end of the month) at which time payment will be due by cash or check only. 

Do you offer a "new client" rate or package?

Yes! Currently we are offering New Client Specials which give the purchaser 3 private, duet or group Gyrotonic sessions 50% off the regular price. Click on "Services, Scheduling, Booking" in the drop-down menu of the same named tab in the menu at the top of the page to take advantage of these great introductory deals. These deals won't last for long, so best to take advantage of them while you can!

Do you offer discount packages for established clients? 

Yes! Pre-paid packages of 5, 10 or 20 sessions may be purchased at a discounted price.  The more lessons you pre-pay for the greater the savings.  Packages can be purchased online by clicking on "Sevices, Scheduling, Booking" in the drop-down menu of the same named tab in the menu at the top of the page.  

Do you offer military discounts or dancer discounts?

Yes! We offer a 10% discount to all active and former military members AND their spouses who book a session or class with a Certified or Senior Instructor. Proof of military affiliation will be required upon arriving at your appointment, unless you have been previously provided proof and it has been noted in your file.  If you are unable to show proof of military affiliation, the 10% that was deducted from your purchase will be added back on to your account and payable by check or cash only.   

 

Professional dancers receive a 10% discount when booking with a Certified or Senior Instructor. 

 

Neither the military nor the professional dancer discounts can be used with the purchase of retail goods or New Client Specials, which are already heavily discounted, but do apply to all other services and package plans.  

Do you sell gift certificates?

Once again the answer is yes! Gift certificates are a popular year-round gift. We sell these online only.  To purchase a gift certificate go to" Services, Scheduling, Booking" tab at the top of the page.  

What is your cancellation and rescheduling policy?

As a courtesy to others, a 24 hour cancellation / rescheduling notice is required for all sessions. All cancellations / reschedules with less than 24 hours notice will be charged the full price of the private, duet, or class as if you had attended.  If you are one party of a two person duet and the other person cancels or needs to reschedule and is able to give at least 24 hours of notice, you can choose to either keep your appointment and pay the price of a private session, or you may elect to cancel your appointment without penalty.  We do realize unexpected situations arise from time to time and cancellation of an appointment 24 hours or more in advance is not possible.  We therefore allow each client 2 "freebie" short notice cancellations per year where you will not be charged for your appointment should you not be able to give 24 hours notice of your need to cancel or reschedule.  Please also see our COVID19 cancellation policy which is included with the other COVID19 Policies and Procedures by clicking on the COVID19 tab in the menu at the top of the page.